Terms and Conditions for D&NAE Hospitality SMS Program

Last Updated: 12/04/2025

1. Agreement to Terms

Welcome to D&Nae Hospitality. These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and D&Nae Hospitality ("we," "us," or "our") governing your access to and use of our website, services, and any related applications (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

2. Program Description

Our SMS program is designed to communicate with you regarding:

Appointment confirmations and reminders, follow-ups on scheduled events, consultation or service inquiries.

You may receive messages at varying frequencies depending on your interaction with us.

D&Nae Hospitality provides professional services in the General / Professional industry. Our Services may include, but are not limited to:

Information and resources related to our business

Communication and customer support

Service scheduling and management

Online transactions and purchases

SMS/text message communications

The specific services offered may vary and are subject to change at our discretion.

3. Eligibility and Consent

By subscribing, you confirm that:

You must be at least 18 years old to use our service.

You are the owner or authorized user of the registered mobile number.

You consent to receive automated marketing and informational messages at the phone number provided.

Consent is not a condition of purchase.

You can start receiving messages by texting "YES" or "START" to (408) 510-1131.

4. SMS/Text Messaging Terms and Data Rates

D&Nae Hospitality offers SMS/text message communications to provide you with appointment reminders, service notifications, account updates, and promotional offers. By opting in to receive text messages, you agree to the following terms:

a. Message Frequency and Data Rates

Message frequency varies based on your interactions with our services. Message and data rates may apply to each message sent to and from us. Check with your mobile carrier for details.

b. Opt-Out Instructions

You may opt out of our SMS program at any time by texting "STOP" to (408) 510-1131. Upon receiving your request, we will send a confirmation message that no further messages will be sent.

c. Help Instructions

Need help? Text "HELP" to (408) 510-1131, or contact our support team at [email protected].

d. How to Rejoin

To rejoin after opting out, sign up as you did initially (via our website form or by texting the appropriate keyword), and we will resume sending SMS messages to you.

e. Changes to the Program

We may modify or discontinue the SMS service at any time without prior notice. Changes to these terms will be communicated by updating this document with a new "Last Updated" date.

f. Carrier Liability Clause
Carriers are not liable for delayed or undelivered messages.

g. Contact Us

For further inquiries or concerns about these Terms and Conditions, please reach out to us at https://dandnaellc.brandemailsend.org/ or (408) 510-1131.

5. User Accounts

Account Creation

Some features of our Services may require you to create an account. When creating an account, you agree to:

Provide accurate, current, and complete information.

Maintain and promptly update your account information.

Maintain the security of your account credentials.

Accept responsibility for all activities under your account.

Notify us immediately of any unauthorized use of your account.

Account Termination

We reserve the right to suspend or terminate your account at any time, with or without cause, and with or without notice. You may also terminate your account at any time by contacting us.

User Conduct

When using our Services, you agree not to:

Violate any applicable laws or regulations,

Infringe upon the rights of others, including intellectual property rights,

Transmit any harmful, offensive, or inappropriate content,

Attempt to gain unauthorized access to our systems or networks,

Interfere with or disrupt the integrity or performance of our Services,

Engage in any form of automated data collection without our consent,

Use our Services for any illegal or unauthorized purpose, and,

Impersonate any person or entity or misrepresent your affiliation.

6. Intellectual Property Rights

Our Content

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio, video, software, and their arrangement, are owned by D&Nae Hospitality or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for their intended purpose. This license does not include the right to:

Modify or copy our content,

Use our content for commercial purposes without permission,

Attempt to decompile or reverse engineer any software, and

Remove any copyright or proprietary notices.

Payment Terms

If our Services require payment, the following terms apply:

All fees are quoted in U.S. dollars unless otherwise specified,

Payment is due at the time of purchase or as otherwise agreed,

All sales are final unless otherwise stated in a specific refund policy,

We reserve the right to change our prices at any time,

You are responsible for any applicable taxes

6. Disclaimers

"As Is" Provision

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

No Guarantees

We do not guarantee that our Services will:

Meet your specific requirements

Be uninterrupted, timely, secure, or error-free

Produce any particular results or outcomes

Be compatible with all devices or systems

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, D&NAE HOSPITALITY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

Loss of profits, data, or goodwill,

Service interruption,

Computer damage or system failure,

The cost of substitute services.

ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT YOU PAID TO US, IF ANY, FOR USE OF OUR SERVICES DURING THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.

Indemnification

You agree to indemnify, defend, and hold harmless D&Nae Hospitality, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

Your use of our Services

Your violation of these Terms

Your violation of any rights of a third party

Any content you submit or transmit through our Services

7. Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which D&Nae Hospitality is located, without regard to its conflict of law provisions.

Informal Resolution

Before filing a claim, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.

Jurisdiction

Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts located in the jurisdiction where D&Nae Hospitality maintains its principal place of business.

Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by updating the "Last Updated" date at the top of these Terms and, where appropriate, providing additional notice (such as by email).

Your continued use of our Services after any modifications indicates your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using our Services.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions shall remain in full force and effect.

8. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and D&Nae Hospitality regarding our Services.

Contact Information

If you have any questions about these Terms, please contact us:

Web Address: https://dandnaellc.brandemailsend.org/

Email: [email protected]

Phone: (408)510-1131

Address: 5725 S Valley View Blvd Ste 5 Las Vegas NV 89118


By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Services.